Thursday, September 27, 2012

How to deal : One resource has raised a concern of work pressure.


How to deal : One resource has raised a concern of work pressure.


Evaluate the data to justify the concern. Try to evaluate the root cause of the problem.

Case 1 - He is overloaded.
  Soln: Rectify the task allocation and plan.

Case 2 - He is less productive due to lack of skills and hence takes more time to finish of the tasks.
  Soln: Arrange for training and coaching. Do some hand holding till he becomes self sufficient.

Case 3 - He is less productive though he has the required skill set and hence takes more time to finish of the tasks.
  Soln: If he is capable then motivate him( how? altogether a new topic to discuss) to get more productivity.

Friday, September 21, 2012

When to delegate? Ask yourself these 30 questions.

When to delegate? Ask yourself these 30 questions.


Delegate your task 'wherever possible'. Free up your time. Focus on the things where your attention is required. Hence your skills are better used.

Advantages:
1) As a leader thus you can help your team members grow and develop and earn their respect.
2) You can expand your work delivery and You would be prepared to take higher responsibility.


Now to explain 'wherever possible':

Right Person:

1. The person whom you are delegating the task, is he capable of doing the task?
2. Can he handle alone?
3. Is little supervision is required while the person executes the task?
4. Is the person a go getter/accountable in attitude?
5. How much knowledege the person already have?
6. What are his goals and interest? How do these align with the delegated work piece?
7.Will the delegated task provide an opportunity to grow and develop his skills?
8. Will the carrer aspiratioin of the person be fulfilled/partially fulfilled by the delegated task?


Right Way:

9.While delegating have you explained clearly your expectation?
10.Have you set the goals?
11.Have you share with him the big picture?
12.Are you going to periodically review about the progress if you are not fully certain about the person's capability?
13.Are you going to make necessary adjustments as and when required?
14.Will you be available for any queries raised ?
15.Have you explained why the job or responsibility is being delegated?
16.What is its importance and relevance?
17.Have you explained why the person has been chosen for the task?
18.Have you discussed about the review process for the progress?
19.Are you going to provide feedback on the delivery results?
20.Based on person's capability have you taken a call how much you can delegate in case you have decided to delegate a particular task?
21.Will he execute as per your instructions?
22.Will he analyse and take a decision on his own?
23.Will he discuss about the analysis and decision taken with you before he can go ahead as per the decision taken?


Right Task:

24.Find out the task which you are going to delegate, is it a recurring task?
25.Is it good enough to build one member to do these types of tasks in future?
26.How much mentoring is required to train the person vs output ?
27.Do you have time and resource to provide the training?
28.Have you thought about the consequences if not done properly - how much time would be left to complete the activity?
29.What is the current workload of the person whom you are delegating?

and last

30. Do you feel overloaded? Can you do better value added job in that time?